This is just a note to say thank you for the excellent services provided by your company here in Melbourne and in Sydney. I received details of the drivers and their phone numbers, confirmation SMS/email messages + phone calls from drivers confirming the times. The drivers were punctual, polite and also helped with the children's luggage. At Melbourne Airport we found that a 12-year-old child had left their mobile phone on the bus while disembarking. Phoned the driver who had left the airport at that time, but promptly returned to the airport to hand over the phone. Thank you for the excellent professional service provided by you.
Good afternoon, I just wanted to give you some positive feedback for your driver and the coach we had for our trip on Saturday 17th June to the Ipswich Cup. The coach was clean and lovely, and the driver was lovely, polite and obliging at all times, and had the patience of a saint with the ‘happy mob’ on the way home, which was great! A wonderful day was had by all and the journey both ways only added to their experience. Thank you so much, we will definitely use you again.
We were very impressed with every aspect of our booking, it was a very last-minute booking due to an unsuitable coach arriving from another company. I rang on the morning of the booking to see if you had anything available, we had approx. 60 school students and adults that needed to be transported to a zoo excursion, you managed to supply us with two seat-belted coaches within about one hour of the phone call! The man I spoke to on the phone was extremely helpful and polite, the coaches arrived when he said they would, the teachers on the excursion found the service excellent. Thank you very much for your help.
On behalf of the members of the Church of Christ from Canterbury Congregation, we would like to extend our sincerest thanks and gratitude for the help and assistance to have given us by providing us with a bus on such a short notice. Our trip was indeed a very successful one! Thanks to you and our driver Jim we had a very safe, reliable and enjoyable travel to Lismore. Please extend our thanks to Jim as well, for he is very professional, polite and very helpful. We look forward to booking our upcoming trips with you in the future and would be very happy to let our other congregations Australia wide about your business. Again, please accept our many thanks for your help.
Just wanted to give you feedback regarding our minibus service last week. Both to and from the airport the drivers were polite, friendly and arrived early which was fantastic. Both times we could’ve hit traffic but they found alternate routes which proved to be faster and got us to our destination on time. We will definitely use your service in future.
Hello! I was going to write to you guys to say thank you! So...thank you. Everything was fantastic. Vince the bus driver was a great sport and all of my guests thought it was ace! I have passed on your details to some friends, so they can also use your services
I'm typing this email in regards to the great service I received from Travel Safe Coach Hire. I got in contact with Travel Safe as I was looking for a Coach service to organise travel arrangements for a sporting event I booked. I had organised several quotes at this stage but not one service personally contacted me, immediately after making an online quote with TravelSafe I was contacted by an incredibly helpful gentleman called Keith. Keith showed great interest in the event that was being booked and took the time to go that extra mile and build that rapport, he made the process is very simple and responded in timely fashion with the quote which was great. Keith frequently stayed in contact with me throughout the process contacting me to see if the quote has been received, informing me the deposit had gone through and if there were any changes that needed to be made he could assist with. Throughout this process I have probably made close to a dozen...
I had a fantastic experience with your company. Everything was easy and seamless from my initial enquiry to the drop off at the end. We had a great bus driver and the communication throughout was brilliant! Thank you for the great service!
I would like to thank Travel Safe Coaches very much for all the effort and expertise provided to Spiecapag Australia in transporting our VINCI Conference participants to their various destinations on the day. The driver – Ray, was timely, friendly and efficient – and the vehicle and service exactly met our needs for the transfers required during this visit. I would also like to thank Keith Vincent for his assistance in providing me with all the relevant information during the quote process, and his patient communications during the post busy Christmas period. I understand my colleague in our Sydney office (who paid for this transport) experienced some difficulty in using a corporate credit card, although this was remedied by Keith arranging for the issue of an invoice to pay for the service via EFT. Thank you again for the opportunity to use Travel Safe Coaches and I should be pleased to recommend you for our future transport requirements.
The quoting and booking process for your service was great, very simple and straightforward. On the day of the tour, The bus driver was excellent. He was flexible and extremely easy to contact when we were at our activities. I would recommend using him again for next years tour. Thank you for contributing to a very successful Graduate Tour for Geoscience Australia.
The whole procedure from beginning to end was very professional and friendly at all times – from first contact to the emails which checked everything to the way the driver’s mobile number was provided. Well done everyone.
Excellent service. Arrived on time at all locations. No issues whatsoever.
Thank you for accommodating our late booking last week. The driver was on time and helpful. We don’t book buses often so we appreciated your flexibility and efficient communication. We will certainly book with you again, perhaps next time a little more in advance!
My experience with Travelsafe was excellent. The quote and payments process was easy and any queries were responded to very quickly. I received a text with the driver details the day before which was helpful. On the day the driver, Rick, was on time and extremely accommodating and courteous. Nothing was too much of a problem. He was on time picking us up and was very friendly and helpful throughout the day. I have already recommended Travelsafe to someone else and would definitely use the service again.
I would just like to express my gratitude and appreciation for assisting with our bucks day logistics yesterday. A special mention must go to Paul our driver who was punctual and more than accommodating throughout the day. I will definitely use TravelSafe Coach Hire again and would be glad to recommend your company to anyone. Many Thanks!
Overall my experience with you guys was great! Fast response for quote and enquiry, the driver arrived on time and his customer service was above and beyond our expectations. It was great! Thank you!
Thank you for providing us with a great day on Friday. We have nothing but positive feedback for the Travel Safe Team and our driver on the day, Joan. I received the initial quote very soon after enquiring and was able to confirm all booking details quickly and easily. When we requested additional information about the bus Danny provided all the answers we needed and was happy to help. On the day Joan was a fantastic driver who was happy to help us out, going above and beyond her duties to cater for us!
From first contact the experience with your company has been seamless, and easy. Our driver Phil was amazing. He was on time, (we weren’t), courteous, and was even able to speak German with our General Manager. Our night was made all the better for the experience. Thanks so much and if ever we need assistance again, I will use your company.
I would like to say a Huge thank you to Jo and Travel Safe. Jo was a lovely and accommodating driver, and we all really enjoyed the day out. Please pass on my gratitude to Jo. The booking was very well handled by Richard and everyone we dealt with. It was easy, fast and very professional. Thank you all!
We wanted to take this opportunity to thank all the team at TravelSafe coaches specifically Ric, Danny and Con our driver for the outstanding service we have received. The whole process was made very easy because of the efficiency of the entire team and Con went above and beyond his duties on the day. We are very grateful for helping us make our Christmas party a smooth running and successful event. Wishing you a great Christmas and we look forward to using your professional services again.
Website – nice layout and easy to use. Box to enter quote query information is right in front of you and in an easy to read format. My communication to arrange our coach hire was with Richard via phone conversation. Richard’s reply to my online enquiry was very prompt and he was courteous and friendly throughout. It was extremely pleasant to deal with him when making the arrangements. Our driver was Guy. He was very friendly and displayed good people skills. His announcements were clear and he was happy chatting to me while we were loading/unloading. He was patient, friendly and drove well. Can’t ask too much more. The coach itself was very presentable and clean.
Happy to give you feedback as follows: Bus arrived before time every time Bus was clean and comfortable Driver was polite, friendly and very nice Driver drove safely, didn’t speed, he was great I wouldn’t hesitate to recommend your company The buses made our event even more successful, thank you very much.
Just a quick note to say thanks for all your help with the transport for our recent event. All the buses turned up to the correct places on time (no small feat given our challenging pick up locations). Really grateful also for the outstanding service!!
I was very impressed with the service that Travel Safe Coach Hire provided us. Keith’s professional and can-do attitude assisted me throughout the whole process, very reassuring. Our lovely and very professional gentleman driver Dick Felton keeping me informed. The whole process was very thorough, professional with a real human touch in the mix. I would have no hesitation in recommending Travel Safe Coach Hire for when you absolutely must have a professional on-time service, delivering and taking care of important people.
Hi there, it was our first excursion for our dancing school and we were very excited. The ease and friendly communication made this a pleasant experience from the very start. The students felt safe and comfortable and our bus driver seemed to enjoy our sing-alongs and was happy for us to play some music! Thank you for a pleasant experience will be using you again. Thank you.
On the 28th of April I organised a bucks party for my future brother in law. Travel safe made the night so easy, nothing was a hassle for our driver Mark and it really made the whole transport issue from the Breaky Creek Hotel up to Noosa via a few stop off really stress-free and enjoyable. I'd just like to thank Mark and travel safe for being so accommodating and professional, it really got our bucks weekend off to a great start. Thanks again.
Just wanted to say thank you for amazing service. You stepped in at the last minute when I'd been let down by another company. You were prompt and the driver was so friendly and helpful. Will definitely be recommending your company.