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WHAT OUR CUSTOMERS ARE SAYING ABOUT US

Definitely recommend

Ryan Buhagiar

Everything about your service was perfect. The response and customer service before the trip were great. The driver and bus on the weekend were punctual and clean. Thank you for the great service. I will definitely recommend you to others and use you in the future.

Easy

Deb Dobbins

I can not fault anything with your company. It was so easy to book the van and the confirmation updates were excellent. Your driver that picked us up was an absolute delight also. The whole experience was very professional and very easy. Thank you so much.

Most impressed

Michelle Hegarty

I  am writing to thank you for such an organised service. Debra was fantastic. I will definitely use you guys again as I am most impressed with the correspondence and service.

Great Service

Deborah Ditchburn

My experience with travel safe was professional, pleasant and reliable. Organising a camp is a huge responsibility, and being able to have great service with people that you have made bookings with is wonderful. Thank you for providing excellent customer service, and Keith was always polite and helpful. We would use your service again.

Special day

Grace Eisenhut

I was extremely happy with the service provided by Travel Safe Coach Hire. You were thorough with details and confirmations and the entire process was easy and well handled. I personally didn't use the service as it was for guests at my wedding, however, they assured me that the service was outstanding and the driver was punctual and accommodating for some latecomers. You welcomed adjustments to the route close to the date, which really helped my family and I appreciated that. I would definitely recommend your service to others in the future and would be happy to use your service again. Thank you for helping my special day to run more smoothly.

Good experience

Michelle Ferraro

I had a really good experience, all throughout. I was given a quote almost immediately after requesting it (even though it was a weekend, I was not expecting that!). The price I was given was the cheapest out of all the companies I contacted for a quote. Organising the booking was easy and communication between myself and team members was easy and prompt. The driver was very professional and found the front of our house, which is really difficult to find as it's off a back alleyway. He was very professional and gave efficient service.

Choosing The Right Coach Charter CompanyChoosing The Right Charter Company.jpg

If you are pondering which coach charter company or bus hire business you will entrust your forthcoming group transportation with, there are a few factors that you should base your decision upon.

For many people that contact Travel Safe Bus Hire it is their first time of such an experience. Hiring a vehicle for that important occasion is not an everyday occurrence. Weddings, 50th birthday celebrations, bucks & hens parties etc. do not come about on a daily basis.

So it is often the case that the person left responsible to charter the transport has had no prior experience in this sort of thing before. Here at Travel Safe our experienced and knowledgeable team are experts at giving the right guidance and helping you every step of the way.

There are some pointers however that we can give you on how to choose the right coach charter company.

 

Budget

Price is a very important factor in your decision, but bear in mind that the cheapest price is not always the best option. As with everything in life, cheap does not always make for value for money.

 

There are a number of contributing factors that make up a charter price for vehicle hire. All these factors have a cost to them, for instance vehicle maintenance, qualified and trained drivers, vehicle insurance and tax, cleaning, service and reliability etc. All these overriding factors should be satisfied by whatever coach company you finally select.  

 

Size and Reputation of the Charter Company

Size does not always matter, but in the case of bus hire companies sometimes it does. A larger operation usually has all the necessary facilities to carry out correct vehicle servicing and maintenance.

 

More important than size of operation is how long the company has been trading. As in any trade a long established and recognised operation must have been doing something right to still exist.

 

Check Out The Fleet

Never leave your big day to chance, it is well worth going to check out the charter company personally. Use the payment of a deposit as an excuse to visit their premises.

Remember the safety of your group is your top priority and then after that everything else comes second. Whilst on your visit check the vehicles out, look how old they are, are the tyres in good working order, are the vehicles clean and have safety belts etc. Ask to inspect government and state safety certificates and service records.

Is the proposed vehicle suitable for your party? Don’t be fobbed off with a sub-standard alternative.

 

How Flexible is the Charter Company

Group and party transportation rarely goes off without a hitch, there are always last minute changes. Changes of route, pick up places, time and date rescheduling, flight delays etc.

Make sure your chosen charter company can support any changes or alterations to your booking as they happen. The firm must also be able to accommodate any special requirements your party may have, for example elderly or young patrons or perhaps passengers with disabilities.

All of the above are vital components to ensure your day goes smoothly, and most importantly Travel Safe.

Never hire or charter from a company that you have first not done your homework on. Start with asking for quotations, narrow your list to two or three prefered options then ensure all the above fundamental requirements exist. Once you are satisfied with your choice then relax,sit back and enjoy your big day.

Contact our experienced team today at Travel Safe Coach Hire and we will be happy to give any advice that you may be looking for.

 

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