Feedback from me is all positive. I was assisted all the way through from my first contact to final booking and tour. Questions were answered promptly and once I made the booking I was informed of progress. I was very happy with the service and would not hesitate to use the company again.
Just wanted to say how happy we were with the service we received from you on the 20th October. From the moment we booked, and right up to the bus travel on the day the service was professional and friendly. My elderly nan was well looked after and our bus driver (can't remember her name, sorry) was on time, friendly and happy to accommodate anything else needed on the day. Thank you again. Will definitely recommend and use your service again.
Really happy with the service from Travel Safe. The personal contact from the first quote request was great and placed you above any other business we enquired with. The price was competitive based on the three quotes gathered. The day itself went smoothly, the coach was top quality and the driver obliging. Thank you for helping us make a wonderful day for us and our guests!
This is an extremely delayed email however I just wanted to say thank you for your service on that weekend. Your drivers were extremely friendly with exceptional service. I would definitely recommend your service to others and hope to use you again in the future.
Your services and staff support is outstanding. Keith was amazing throughout the entire process. I do Human Resources myself and I can assure you it’s because of your unique selection of staff and company services your business will prosper. Very happy to have chosen your company.
What a fantastic tour! Ian the birthday boy had a great day on Sunday 30th, Mrs Chook went out of her way to provide the very best service, changing vehicles, finding a step stool, and giving us a safe and enjoyable time. We will recommend you to all we see. Service the way it should be.
I just wanted to write a quick note to thank you for a wonderful experience when our group visited Canberra recently. Everything went very smoothly and our driver was amazing…very helpful, nothing too much trouble. Please pass on our thanks again to our driver and also to everyone who made our trip so easy.
Good morning. I wanted to personally say thank you for such a well-coordinated, professional and impeccable tour – with special thanks to Pete. He is a wonderful asset to your company. We will certainly recommend your services and hope to work with you again.
I just wanted to thank you for your services, both drivers were very accommodating and easy to deal with, we were very happy with the overall travel experience! Thank you so very much.
On behalf of our team, we were very satisfied with the service. The TravelSafe team were very responsive to emails and very helpful. Danny and the divers Hassan , Charlie and Nelson were very friendly and helpful throughout trip. We will definitely consider TravelSafe for our future needs and will recommend to our friends.
I have to say we were very pleased with your services over the weekend! All the coaches turned up on time and the drivers were rather entertaining. We had some good fun with them! Our advisor Keith was very helpful from the beginning and impressed me far more than any of the other services we approached for quoting. You will certainly be recommended to the hosts of next years event! Thanks so much again!
Hello team. We were very happy with the service on Saturday 25th, but I think poor Norman the driver was a little shaken up as we were very loud. I would highly recommend your company to family and friends and we would use you again. Thank you.
My experience with Travelsafe was excellent from beginning to end, I cannot fault any parts of the experience and must pay my gratitude to the level of communication from Travelsafe, the cleanliness of the bus and the pleasant attitude of the drivers Vince and Steve. The pick up before our event and pick up after the event was seamless which helped make our night the success that it was.
On the 26th of July I contacted your company in desperate need of a bus for 25-30 men for a bucks party, my partner originally had a bus organised for his best mates bucks but a week out the company said they could not find a driver and canceled. So I called your company and I dealt with Luke, he was amazing with only a few emails and calls he organised a bus on short notice and everything was just fantastic. The boys had their bucks on the weekend (and still recovering lol) and they said the bus was just fantastic and bus driver was a legend. If I ever need a bus or transport or know anyone looking for a bus you guys will be at the top of the list. Thank you and your team again for such an amazing job, you guys saved the day.
I would like to formally thank you for the excellent service and experience I had with Travel Safe. Right through from the enquiry stage I was met with very prompt and friendly service and nothing was impossible. The driver and vehicle on the day were absolutely FANTASTIC! Dick was such a friendly and professional person and made sure we were all safe and catered for (including helping me in and out of the bus in my wedding dress at every stop!). I honestly can't thank you all enough for this wonderful experience - one of the best decisions I made for my wedding was having Travel Safe take care of all our commuting needs. Pricing was so reasonable and the payment process was very easy and streamlined. I will be sure to contact Travel safe for all my future travel/commuting needs!
My experience was great, all round! From quoting and booking to our lovely driver, Dick! Everyone was patient, caring and helpful. We’ll look forward to using you again.
I was very satisfied. Jim was a great driver and so friendly and accommodating, made the whole trip so smooth Ben was also great in getting the arrangements sorted so fast and given the complicated itinerary handled it very well and very professionally. The car was new and comfortable. With pleasure I would use your service again and recommend to anyone needing charter hire.
I have nothing but positives for Travel Safe Coach Hire. Our driver Jim was spectacular – friendly, approachable and willing to help us where possible (bakery breaks, toilet breaks, dropping at random campsites). The buses were clean and comfortable. Superb service! Thank you!
I was entirely satisfied with your service from initial quote to delivery of service. Keith was great in all the negotiations prior to the weekend, and the driver, Andrew, was prompt, polite and thorough. Well done all round.
I would like to say on behalf of APC and OSSUR, a huge thank you for the great service. The bus was clean and on time and the passengers were looked after very well. The communication between the driver and myself was perfect and efficient. The payment process was smooth and simple.
I would like to take this opportunity to thank you for your assistance in organising the bus for our trip to Cherbourg. I would also like to personally thank our driver, Robert Gow for his professionalism and making our trip an enjoyable one. Robert was only too happy to accommodate our requests and did it with a smile. We would definitely use your company again, and have Robert as our driver.
This service is always easy to book and bus is always on time. We have used it several times and have never had a problem. Highly recommend.
A group of 18 of us went to races at Randwick on Saturday. Couldn't have asked for a more accommodating driver. Pick up and drop off were so smooth and perfectly timed. Driver allowed us a couple of additional drop offs on route as well. Great service will be using again.
Booked these guys for bucks party of 20+ people to get us from dinner and bounce between a few pubs. Best thing I did, easier than herding a bunch of guys in to ubers and taxis and worked out cheaper too. I found these guys easy to book, bus was on time, clean and modern and the driver was polite and great to deal with. Would definitely book again if there was a need.
Thank you so much!! I have nothing but fantastic things to say about our service from you guys. From you following up with me when I got caught up in a million different things at work, to the ease of the quoting and booking process, your service before the day was exemplary. The bus driver we had was AMAZING! Not only was he early for pick up and drop off, he quite happily helped us out in many different ways. He joined in the fun on the bus without being over the top, let our guys play their music way too loud and overall was fantastic to deal with. I would not hesitate to contact you again for our next outing or recommend you to others. Thank you again for everything.
The service was great, the bus driver on the day was on time, communicated very well and was very friendly, we would 100% use your service again.
Fantastic service! Our driver was extremely friendly, polite and obliging. I would highly recommend this company! We will be using Travel Safe Bus Hire again.
I was contacted via phone call shortly after placing a request for a quote. The representative was very friendly and patient when answering all my queries and responding to my requests. Given this was for a funeral, it was important to have a respectable vehicle and conscientious driver, and we received both. The driver was particularly calm on the day and courteous to the passengers. Thank you.
Thank you for all of your assistance in making our Saturday to Clare Valley so enjoyable. I found TravelSafe rates to be competitive which made the decision to go with your company an easy one. The booking process was simple, payment terms clear from the beginning, the team was accommodating when our seat numbers changed and the rate differences communicated clearly and efficiently. Our driver was punctual, pleasant and very easy to deal with. I wouldn't change a thing with our booking and will definitely look to utilise your services when we are next in need of similar transport.
Hi, I just wanted to say thank you so much for the transport for our sons birthday party last weekend. I think the ride in the coach may have actually been the highlight of the day for a lot of the kids. The organisation of the transport was very easy and the driver on the day was really wonderful. Please pass on our thanks to the driver.
Nothing but praise for your team for making it a simple process from the quote to payment, with great response time for any queries I had and to the exceptional service on the day. In future if we require this means of transport we will definitely be in contact and will also be recommending your services to family and friends. Again we would like to thank you and your team.
I just wanted to express thanks on behalf of all the ladies on the road trip this Saturday. This was by far one of the best experiences we have had in ages. Most of our journey was spent on the bus which was not only comfortable but equipped with a microphone for us to have vibrant discussions. We would like to highly commend our driver Wilson and thank him for his professionalism and patience with us. All the ladies are asking me when our next road trip will be and they would like Wilson to drive us there!
Just a quick message to say ‘ Thank You ‘ for the short notice booking we did for the Phoenix Basketball Club to get our teams to Mareeba and also a big thanks to our Coach driver ‘ Wayne‘ for that day, he was fantastic, courteous, on time and kept us updated. He was there for us at a moments notice. Please pass on our sincere thanks to his great service and your booking staff. We will be using your service again in the near future.
Thanks to TravelSafe Coach Hire for the supply of coach & driver last Thursday afternoon/evening. It was a great night and Bob was a great driver – putting up with a few high energy staff members! We did go 15 minutes over the pickup time but Bob was very accommodating. Thanks again – we’ll definitely use your company again with such a clean/ well-maintained bus, competitive price and a good driver.
Thank you so much for your wonderful bus service. The bus was clean and comfortable, Fernando was very punctual and got everyone up to Central Coast and back in one piece, all for a very reasonable price. You have also been very helpful in securing my booking on such short notice and I really appreciate all your assistance. I have nothing negative to say, and I will be recommending your bus service to our society as well as other faculty societies should a reliable bus service be required for any other future events. Thank you very much again.
I recently used the service for a return trip to a festival in Lardner. I just wanted to email to say how impressed I was with the overall service but even more so the driver we had. I believe his name Yilmaz and he was very helpful and I believe he deserves to be recognized. He was so patient and helped us get in and out of the festival easily. He went above and beyond and made us 'travel safe' Please let him know we are very happy with his service.
The driver was very friendly and very accommodating with our requests. He dealt with staff professionally and always with a smile. I would happily use this company again,
I would like to say a massive thank you for your service alongside my booking. On the night the bus driver was lovely and waited for me to get the 40 people ready. The bus was huge and clean and the driver was extremely friendly. Thank you, for all your help!
We had Eddy for our bus driver today for our shopping trip. Eddy was awesome. Polite, easy going and an all round top bloke. Also, thank you to Rich for adding us a trailer and going out of his way to accomodate us . Much appreciated. Next time we need to hire a bus , Travel Safe will be the one for us . Thanks again.
I would like to pass on my thanks on behalf of the formal committee for such a successful night in terms of the buses. Jim was awesome in coordinating buses, all of which were on time and the process could not have been easier. Please pass on my thanks to Jim and the team and I will definitely be recommending you to many others. Thank you so much again.
I am happy to give you feedback. Ali is a lovely man and perfect for the job he does. He was on time, very obliging, extremely helpful and interesting to talk to. Everyone agreed that the coach trip was a brilliant idea (mine!) and could not be faulted. Thank you for a memorable trip!
Just wanted to say thank you for the great service you provided on our recent trip to Melbourne. From my first enquiry, to the booking email, to your drivers arriving on time, all made it very easy and ‘stress less’ for our party of 16. I would recommend your company to others and would certainly use TravelSafe in the future.
Just wanted to say thank you for such a great bus trip for our kids to go to the zoo on Monday. Kim was so lovely with the kids and the bus was so comfy and clean. Thanks again.
Good Afternoon. Now that things have settled down from our Annual Camp, I wanted to take some time to thank you and your team for the services you provided for this camp. The decision for us to go with a self-drive and a driven bus certainly worked in our favour as it gave us a great amount of flexibility. It is greatly appreciated that Travel Safe was able to meet our requirements, and subsequent changes, without any dramas. Collection and return of the self-drive bus occurred without any dramas. The details you provided on the Friday of our camp provided the opportunity for me to talk with Dave ahead of collection and he was able to provide some pointers for identifying the correct house. It also gave Dave the chance to let us know where he wanted the bus parked ahead of us arriving there when returning it. The driven bus was a great success also and the driver was very professional – he knew his craft, with everyone being very happy with the...
Hello, The whole process was really easy and quick and our driver was fantastic on the day. I would definitely use you again and recommend to others. Thanks.
Just wanted to send a note to say thank you for your services on Saturday. Our driver was great, on time and very responsive. Everyone had a great day and logistically having everything work was a great weight off shoulders. I've referred you guys onto a friend who may book for a few week's time.
Dear Team, We would like to thank you again for your transportation service on Saturday, 19th August. We have nothing to complain about your company, whether it is about payments, booking changes (we did upgrade to a bigger coach), or the coach itself. Special thanks to Paul for helping us with the payment on the phone and being flexible to arrange a bigger coach for us. Also thanks to the professional and helpful driver, who arrived on time on the day. We will sure use your service again should we have a need in the future.
Dear Richard, Nick and the Travelsafe team, Thank you so much for your professionalism with providing the transport for my guests on 27 Aug 2017. My guests raved positively about the driver and everything went smoothly. Thank you all very much for your good work and I will be sending out recommendations to everyone I know. Thank you again!!!
Just a quick note to say thanks very much for a clean and safe coach hire! Our bus driver was terrific and our night went really well. Cheers, Jo
I'd love to give feedback! I appreciated how swiftly you responded with my quote - it made my whole planning experience very easy and painless. I also thought it was fairly priced. The driver arrived on time and drove nicely and was there to pick us up right on time as well. I will definitely recommend your company to others who travel to Australia and will use you guys if I have any upcoming trips! Thanks so much!
Just a quick thank you for the great service. Kris was an excellent bus driver and the bus was immaculately clean. I look forward to doing future business with you. Best wishes
This is just a note to say thank you for the excellent services provided by your company here in Melbourne and in Sydney. I received details of the drivers and their phone numbers, confirmation SMS/email messages + phone calls from drivers confirming the times. The drivers were punctual, polite and also helped with the children's luggage. At Melbourne Airport we found that a 12-year-old child had left their mobile phone on the bus while disembarking. Phoned the driver who had left the airport at that time, but promptly returned to the airport to hand over the phone. Thank you for the excellent professional service provided by you.
Good afternoon, I just wanted to give you some positive feedback for your driver and the coach we had for our trip on Saturday 17th June to the Ipswich Cup. The coach was clean and lovely, and the driver was lovely, polite and obliging at all times, and had the patience of a saint with the ‘happy mob’ on the way home, which was great! A wonderful day was had by all and the journey both ways only added to their experience. Thank you so much, we will definitely use you again.
We were very impressed with every aspect of our booking, it was a very last-minute booking due to an unsuitable coach arriving from another company. I rang on the morning of the booking to see if you had anything available, we had approx. 60 school students and adults that needed to be transported to a zoo excursion, you managed to supply us with two seat-belted coaches within about one hour of the phone call! The man I spoke to on the phone was extremely helpful and polite, the coaches arrived when he said they would, the teachers on the excursion found the service excellent. Thank you very much for your help.
On behalf of the members of the Church of Christ from Canterbury Congregation, we would like to extend our sincerest thanks and gratitude for the help and assistance to have given us by providing us with a bus on such a short notice. Our trip was indeed a very successful one! Thanks to you and our driver Jim we had a very safe, reliable and enjoyable travel to Lismore. Please extend our thanks to Jim as well, for he is very professional, polite and very helpful. We look forward to booking our upcoming trips with you in the future and would be very happy to let our other congregations Australia wide about your business. Again, please accept our many thanks for your help.
Just wanted to give you feedback regarding our minibus service last week. Both to and from the airport the drivers were polite, friendly and arrived early which was fantastic. Both times we could’ve hit traffic but they found alternate routes which proved to be faster and got us to our destination on time. We will definitely use your service in future.
Hello! I was going to write to you guys to say thank you! So...thank you. Everything was fantastic. Vince the bus driver was a great sport and all of my guests thought it was ace! I have passed on your details to some friends, so they can also use your services
I'm typing this email in regards to the great service I received from Travel Safe Coach Hire. I got in contact with Travel Safe as I was looking for a Coach service to organise travel arrangements for a sporting event I booked. I had organised several quotes at this stage but not one service personally contacted me, immediately after making an online quote with TravelSafe I was contacted by an incredibly helpful gentleman called Keith. Keith showed great interest in the event that was being booked and took the time to go that extra mile and build that rapport, he made the process is very simple and responded in timely fashion with the quote which was great. Keith frequently stayed in contact with me throughout the process contacting me to see if the quote has been received, informing me the deposit had gone through and if there were any changes that needed to be made he could assist with. Throughout this process I have probably made close to a dozen...
I would like to thank Travel Safe Coaches very much for all the effort and expertise provided to Spiecapag Australia in transporting our VINCI Conference participants to their various destinations on the day. The driver – Ray, was timely, friendly and efficient – and the vehicle and service exactly met our needs for the transfers required during this visit. I would also like to thank Keith Vincent for his assistance in providing me with all the relevant information during the quote process, and his patient communications during the post busy Christmas period. I understand my colleague in our Sydney office (who paid for this transport) experienced some difficulty in using a corporate credit card, although this was remedied by Keith arranging for the issue of an invoice to pay for the service via EFT. Thank you again for the opportunity to use Travel Safe Coaches and I should be pleased to recommend you for our future transport requirements.
The quoting and booking process for your service was great, very simple and straightforward. On the day of the tour, The bus driver was excellent. He was flexible and extremely easy to contact when we were at our activities. I would recommend using him again for next years tour. Thank you for contributing to a very successful Graduate Tour for Geoscience Australia.
The whole procedure from beginning to end was very professional and friendly at all times – from first contact to the emails which checked everything to the way the driver’s mobile number was provided. Well done everyone.
Excellent service. Arrived on time at all locations. No issues whatsoever.
Thank you for accommodating our late booking last week. The driver was on time and helpful. We don’t book buses often so we appreciated your flexibility and efficient communication. We will certainly book with you again, perhaps next time a little more in advance!
My experience with Travelsafe was excellent. The quote and payments process was easy and any queries were responded to very quickly. I received a text with the driver details the day before which was helpful. On the day the driver, Rick, was on time and extremely accommodating and courteous. Nothing was too much of a problem. He was on time picking us up and was very friendly and helpful throughout the day. I have already recommended Travelsafe to someone else and would definitely use the service again.
I would just like to express my gratitude and appreciation for assisting with our bucks day logistics yesterday. A special mention must go to Paul our driver who was punctual and more than accommodating throughout the day. I will definitely use TravelSafe Coach Hire again and would be glad to recommend your company to anyone. Many Thanks!
Overall my experience with you guys was great! Fast response for quote and enquiry, the driver arrived on time and his customer service was above and beyond our expectations. It was great! Thank you!
Thank you for providing us with a great day on Friday. We have nothing but positive feedback for the Travel Safe Team and our driver on the day, Joan. I received the initial quote very soon after enquiring and was able to confirm all booking details quickly and easily. When we requested additional information about the bus Danny provided all the answers we needed and was happy to help. On the day Joan was a fantastic driver who was happy to help us out, going above and beyond her duties to cater for us!
From first contact the experience with your company has been seamless, and easy. Our driver Phil was amazing. He was on time, (we weren’t), courteous, and was even able to speak German with our General Manager. Our night was made all the better for the experience. Thanks so much and if ever we need assistance again, I will use your company.
I would like to say a Huge thank you to Jo and Travel Safe. Jo was a lovely and accommodating driver, and we all really enjoyed the day out. Please pass on my gratitude to Jo. The booking was very well handled by Richard and everyone we dealt with. It was easy, fast and very professional. Thank you all!
We wanted to take this opportunity to thank all the team at TravelSafe coaches specifically Ric, Danny and Con our driver for the outstanding service we have received. The whole process was made very easy because of the efficiency of the entire team and Con went above and beyond his duties on the day. We are very grateful for helping us make our Christmas party a smooth running and successful event. Wishing you a great Christmas and we look forward to using your professional services again.
Website – nice layout and easy to use. Box to enter quote query information is right in front of you and in an easy to read format. My communication to arrange our coach hire was with Richard via phone conversation. Richard’s reply to my online enquiry was very prompt and he was courteous and friendly throughout. It was extremely pleasant to deal with him when making the arrangements. Our driver was Guy. He was very friendly and displayed good people skills. His announcements were clear and he was happy chatting to me while we were loading/unloading. He was patient, friendly and drove well. Can’t ask too much more. The coach itself was very presentable and clean.
Happy to give you feedback as follows: Bus arrived before time every time Bus was clean and comfortable Driver was polite, friendly and very nice Driver drove safely, didn’t speed, he was great I wouldn’t hesitate to recommend your company The buses made our event even more successful, thank you very much.
Just a quick note to say thanks for all your help with the transport for our recent event. All the buses turned up to the correct places on time (no small feat given our challenging pick up locations). Really grateful also for the outstanding service!!
I was very impressed with the service that Travel Safe Coach Hire provided us. Keith’s professional and can-do attitude assisted me throughout the whole process, very reassuring. Our lovely and very professional gentleman driver Dick Felton keeping me informed. The whole process was very thorough, professional with a real human touch in the mix. I would have no hesitation in recommending Travel Safe Coach Hire for when you absolutely must have a professional on-time service, delivering and taking care of important people.
Hi there, it was our first excursion for our dancing school and we were very excited. The ease and friendly communication made this a pleasant experience from the very start. The students felt safe and comfortable and our bus driver seemed to enjoy our sing-alongs and was happy for us to play some music! Thank you for a pleasant experience will be using you again. Thank you.
On the 28th of April I organised a bucks party for my future brother in law. Travel safe made the night so easy, nothing was a hassle for our driver Mark and it really made the whole transport issue from the Breaky Creek Hotel up to Noosa via a few stop off really stress-free and enjoyable. I'd just like to thank Mark and travel safe for being so accommodating and professional, it really got our bucks weekend off to a great start. Thanks again.
Just wanted to say thank you for amazing service. You stepped in at the last minute when I'd been let down by another company. You were prompt and the driver was so friendly and helpful. Will definitely be recommending your company.