Our feedback for the services for the entire week of 3-6 September is positive! Our guests said that they were happy with the service, noting that the drivers were friendly and knowledgeable, and the guests were quite comfortable on the coach. From an administrative/planning perspective, I found the entire team to be very responsive, helpful and flexible with our last-minute changes and requests – all of which is very much appreciated! Please pass on my thanks to all involved.
Your service from the moment I asked for a quote to the event was impeccable! Fantastic communication, all the changes we made were never a problem and almost instant replies. Bus driver was great, humorous and chirpy all day, thanks Rob. All in all, a really easy process with lovely people.
Our travel with your company on Monday was fantastic, Peter our driver was wonderful and it was smooth riding to Campbell Town and back again. The staff were very impressed with the bus and comfy seats, absolutely no complaints. Thank you very much.
Thank you for your service, we had a wonderful day. Paul did a wonderful job and we really appreciated his courteous manner. Until next time!
I can only say from contact, to the quotation process, to the day of the journey, everything was 5 Star. We were very happy and completely satisfied with the service provided.
The trip went really well and the driver – Hassan – was great. I had a great experience throughout our booking process and would recommend your services. I will be in contact for our next trip.
My experience with TravelSafe was second to none. From my first contact to arrange a quotation, with booking requirements, to the actual transfers, all were responded to straight away, and all our requirements and expectations were met. Steve, our driver on both occasions, was very friendly and arrived on time if not a bit before, the vehicle met our requirements for seat belts, was comfortable, very well presented. Steve was very accommodating and knew exactly where he was going so there was no worrying about time. I would not hesitate to use TravelSafe again for any charter services.
Feedback from our Educators who were on the bus with the group: “I thought they were good. People said we looked like the A Team” “I’m happy with their service Belinda. They were on time and knew where they were going + they let us eat our lunch on the bus – not all companies are happy with food and drinks.” For the booking side of things, I thought you were great with getting things sorted last minute. It was easy and quick.
I was very happy with the service, from the booking process down to the day. Would recommend your service. Thanks for a great day.
I only have good feedback to provide – we felt extremely happy with the service, and of particular note, you really made my life easier booking-wise, especially as I needed to book so last minute. We were also very thankful the driver waited for the dinner guests who stayed much longer than expected – thank you for that flexibility. We look forward to using your services in the future. I don’t have any details at the moment, but we do events a few times a year, and so I will definitely keep your contact on file for these as they come up. I am very happy to recommend your services.
Just want to say a massive thank you to Paul, Nick and Chris the driver for the wedding! Our transport for our guests went so smoothly and Chris was so accommodating on everything! I'll definitely be recommending Travelsafe to our engaged friends and will be coming back to use your service again should we have another large event coming up! Thank you again for helping us to make our special day run smoothly and we wish you all the best.
Everything was handled fabulously no complaints or improvements on my end. I got the quote back the day I requested one and was kept in the loop the whole time. Steve our driver was an absolute delight and I would definitely recommend you guys. I have no trips coming up but will definitely keep you in the phone book.
Everything was fine. The whole group was happy with the service. The bus was clean and tidy and arrived on time. The driver got us back to the CBD without any problems. The only thing I wish I would have done was to book the bus to the venue as well!
The service that you guys provided is amazing. Quick response to customer requirements, very friendly staff and effective communication. Also, the driver did an excellent job as well. I will definitely be looking forward to working with you in the future. Thumbs up.
In all honesty, the day went very smoothly. Our driver was great and on time to every destination. The booking process was easy also. I would definitely recommend you company to others and look to use again if ever the need arises.
The booking process was accommodative of our situation given we had to refresh the quote multiple times because we weren’t in the position to book early on. This was very kind and helpful of you. The payment process was straightforward which was good. On the day, our driver Kris was great. Gave me a call to let me know when he was 15 minutes away. He was also flexible in terms of being able to drop a few guests off on the North Shore on the way home.
I really couldn’t fault the service I received with booking the minibus. Richard our driver was excellent and I was a bit worried about our trip home that we were a bit too rowdy after the festival, but Richard was very patient with us and we all had fun. I will definitely be booking this service again and I’m sure all 14 of us will be keeping you in mind for the next time we need a minibus.
Your service was amazing the driver was very professional and patient... The driver was very polite and was very helpful when needing to be picked up early. Definitely will recommend you to family and friends. 10 out of 10 from me. Great job guys keep up the good work
We had a great day. Robert the driver was excellent and the bus was just the right size for our group. Robert was on time and flexible on location visits during the day. The online ordering process was easy and hassle-free. We don’t do this often but will use TravelSafe again when we need a bus. Thanks for helping make the day a success.
I would like to thank you very much from the bottom of my heart for your help with organising the hire of the 24 seater bus. You explained everything and your instructions were clear about the deposit, cost, insurance, mileage, pick up time and return time. You made my job very easy. I would not hesitate to recommend or use TravelSafe in the future.
Overall I have loved the service we received. The quote came through incredibly fast, and you were amazing to talk to throughout the whole process. I was worried as we hadn't used your company before but the way you talked me through everything really put me at ease and put my trust in Travel Safe. On the day of the trip, I was very happy. The bus arrived in a timely manner, it was new and clean and everyone was impressed with the quality. George was great as our driver. He was happy for us to change the time of pick up and very accommodating all around.
All good, punctual, friendly driver. We will use you guys again for any upcoming excursions
Just wanted to pass on my thanks to yourself & Rob (driver for the day). Everything ran smoothly and on schedule. I really appreciate the great communication, I'll be sure to highly recommend your companies services to colleagues and friends alike.
We were extremely happy with our driver and the vehicle. We would not hesitate to use Travelsafe again and will recommend to our family and friends.
Everything about your service was perfect. The response and customer service before the trip were great. The driver and bus on the weekend were punctual and clean. Thank you for the great service. I will definitely recommend you to others and use you in the future.
I can not fault anything with your company. It was so easy to book the van and the confirmation updates were excellent. Your driver that picked us up was an absolute delight also. The whole experience was very professional and very easy. Thank you so much.
I am writing to thank you for such an organised service. Debra was fantastic. I will definitely use you guys again as I am most impressed with the correspondence and service.
My experience with travel safe was professional, pleasant and reliable. Organising a camp is a huge responsibility, and being able to have great service with people that you have made bookings with is wonderful. Thank you for providing excellent customer service, and Keith was always polite and helpful. We would use your service again.
I was extremely happy with the service provided by Travel Safe Coach Hire. You were thorough with details and confirmations and the entire process was easy and well handled. I personally didn't use the service as it was for guests at my wedding, however, they assured me that the service was outstanding and the driver was punctual and accommodating for some latecomers. You welcomed adjustments to the route close to the date, which really helped my family and I appreciated that. I would definitely recommend your service to others in the future and would be happy to use your service again. Thank you for helping my special day to run more smoothly.
I had a really good experience, all throughout. I was given a quote almost immediately after requesting it (even though it was a weekend, I was not expecting that!). The price I was given was the cheapest out of all the companies I contacted for a quote. Organising the booking was easy and communication between myself and team members was easy and prompt. The driver was very professional and found the front of our house, which is really difficult to find as it's off a back alleyway. He was very professional and gave efficient service.
We were absolutely thrilled with your bus service. I couldn't fault it, it all went smoothly and we felt at ease and supported the entire time. Carr was so lovely and helpful and friendly we wanted him to come with us to the festival, we really appreciated his easy-going attitude and were extremely grateful for his patience tackling the busy traffic exiting the festival. Thanks so much! I have already recommended you to a lot of our friends, for a much safer way to travel to and from the festival :)
Only have positive feedback from all the dealings with the TravelSafe team. All the email correspondence was prompt and accommodating to our changing requirements but a special mention must go to our driver Lucy, who impressed with her humour but was also very thoughtful and arrived early to pick us up due to the weather. I'd happily use your company again or recommend it to others.
We were very happy with your service. A huge clean comfortable bus at a great rate with a friendly driver. Was the start of a great day and will definately keep you in mind if I were to require a bus.
I would like to give our driver, David, a great review. He was very patient, pleasant and professional from pick up to drop off. We had booked him for A Day on The Green at Sirromet Winery, the weather was atrocious, storms, rain most of the time. They changed the parking access due to the weather and he kept in contact with me the whole event. We had a few issues within our group trying to get out of the venue but David was very patient and unfortunately one of our guests was upset/stressed and he handled the situation wonderfully (better than I would have!!). I would have no hesitation in recommending your services, it was amazing, above and beyond what I would have expected. Thank you again Belinda Evan
I would just like to give you some feedback from our driver on Saturday. His name was Kenny and he was fantastic!! He was professional, friendly and went above and beyond to make our day enjoyable. Would highly recommend your company and Kenny. Thank you!
I had a great overall experience with the team at TravelSafe. From the beginning finding them on Google was quite easy, they popped up early in the search. They came back to me with a quote straight away and were within a good, average price range. Throughout my time booking they were very patient and followed up with any queries I had, they were not pushy but were always very supportive when I had any queries and also very flexible in the time/venue changes we had throughout the process. The driver was on time (a little early to pick up) however very accommodating when we advised we would not be ready until the actual pick up time. He was right on time for the return pick up and happily dealt with a few happy (tipsy) travellers, including letting us have our own music with no complaining. I would like to thank Paul and the team at TravelSafe for being very professional, helpful and accommodating in all areas. What a great company to deal with and I will be using them for any further...
I was really pleased with the service your company provided. I made some changes after booking and everything was accommodated without complaint. The driver was professional and the bus itself perfectly suited our needs. I would definitely recommend your company to friends and family looking for bus hire.
From the first contact to make a booking, to payment, and finally, pick ups and drop offs on the day we could not have asked for a better experience. The driver arrived 15 minutes ahead of schedule which was a massive bonus for us on the day!! The whole team was extremely professional and the driver extremely pleasant to deal with even though I had 22 rowdy party goers with us. Will definitely recommend TravelSafe to anyone who could use their services!!
We would like to thank the Travelsafe Team for giving us a memorable trip last 23 Dec 2018. It was a last minute booking and was glad to come across this company online. Everyone was very helpful and accommodating especially the booking staff Stuart and our driver who sincerely looked out for our needs until the very end of our tour. We will definitely avail their services again in the future in case we need to it again.
I thought I would let you know that Chris and I have been really impressed with your service, you have responded quickly and followed up, as you can imagine we had quotes and correspondence with other companies and none of them followed up like you did which I think is an important part of service. The bus drivers were all friendly, punctual and gave me ETA's for when they would arrive. We would just like to thank you and will recommend you to anyone who may need to use bus charter servicing.
This charter was organised by me to carry my precious family to a Christmas lunch, about a 35-minute run. It was our first Christmas lunch not held at the family home in Sorrento for over 20 years and was special in that I had recently retired. Very important to me that our two daughters and their families totalling 3 five, 1 seven, 1 eight and 1 ten-year-old were transported safely and to schedule. I can honestly say that your company service was exceptional. Your booking information prior to the day was thorough and included the driver Scott's name and mobile number; Scott called me the previous day to check through details which was most reassuring; on Christmas Day Scott arrived punctually, the bus was clean, had seat belts with air-conditioning and music playing. Scott was very pleasant and drove extremely well with care and consideration of his passengers. He was also punctual at pickup time and the return journey was driven equally as good. I will certainly seek use...
Just wanted to follow up after the LWC2018 event and thank you and your team for all the hard work over the championships. Vin and his team were fantastic, ever adaptive and helpful. Thanks again, your company was very professional and I would definitely recommend to future clients.
I just wanted to say a very big thank you to our driver Nelson. He took us to the Day on the Green at Rochford Wines in the Yarra Valley yesterday and back home again. He did a wonderful job, we had a great time and we would definitely use travel safe again because of this experience. Many thanks.
I would like to send a big thank you note to our driver Kris yesterday. He was on-time, professional, very friendly and enthusiastic and this helped to create a perfect hens night for the bride to be. If you can - please pass this on to him, from all the ladies attending yesterday’s hen-do. Really appreciate the level of service.
We can’t thank the team at travel safe Enough for the amazing day they organised for our Christmas party. From start to finish the day ran so smoothly. A special thanks to Justin who was our main point of contact and who was so helpful and accommodating to all our needs, down to contacting the venues regarding allergies and numbers of people attending and for answering all our questions so promptly and professionally. We are so appreciative of how flexible Justin and the team were with our payment options as it was a work Christmas party and we had to make split payment the day wouldn’t have been possible without the flexibility so thank you. Justin is amazing at what he does and has fantastic customer service. Rodger the bus driver was excellent at his job he made sure we arrived safe and on time to all our venues he was so accommodating and friendly to everyone on board. All in all we couldn’t fault such a well organised day a big thank you from all of...
I just want to thank you so much for organizing buses for our last two excursions. Last week we went to Healesville Sanctuary and our driver was Brian and he was amazing. We were so happy with him and the bus that we will absolutely come to you next year when planning our excursions.
Feedback from me is all positive. I was assisted all the way through from my first contact to final booking and tour. Questions were answered promptly and once I made the booking I was informed of progress. I was very happy with the service and would not hesitate to use the company again.
Just wanted to say how happy we were with the service we received from you on the 20th October. From the moment we booked, and right up to the bus travel on the day the service was professional and friendly. My elderly nan was well looked after and our bus driver (can't remember her name, sorry) was on time, friendly and happy to accommodate anything else needed on the day. Thank you again. Will definitely recommend and use your service again.
Really happy with the service from Travel Safe. The personal contact from the first quote request was great and placed you above any other business we enquired with. The price was competitive based on the three quotes gathered. The day itself went smoothly, the coach was top quality and the driver obliging. Thank you for helping us make a wonderful day for us and our guests!
This is an extremely delayed email however I just wanted to say thank you for your service on that weekend. Your drivers were extremely friendly with exceptional service. I would definitely recommend your service to others and hope to use you again in the future.
Just letting you know that we had the best time yesterday, celebrating our dear friend Joanne’s 50th Birthday. We loved our Travelsafe tour and our driver Musab was simply awesome! Thank you for looking after us so very well. We are already recommending your services to all. Cheers until next time!
Your services and staff support is outstanding. Keith was amazing throughout the entire process. I do Human Resources myself and I can assure you it’s because of your unique selection of staff and company services your business will prosper. Very happy to have chosen your company.
What a fantastic tour! Ian the birthday boy had a great day on Sunday 30th, Mrs Chook went out of her way to provide the very best service, changing vehicles, finding a step stool, and giving us a safe and enjoyable time. We will recommend you to all we see. Service the way it should be.
I just wanted to write a quick note to thank you for a wonderful experience when our group visited Canberra recently. Everything went very smoothly and our driver was amazing…very helpful, nothing too much trouble. Please pass on our thanks again to our driver and also to everyone who made our trip so easy.
Good morning. I wanted to personally say thank you for such a well-coordinated, professional and impeccable tour – with special thanks to Pete. He is a wonderful asset to your company. We will certainly recommend your services and hope to work with you again.
I just wanted to thank you for your services, both drivers were very accommodating and easy to deal with, we were very happy with the overall travel experience! Thank you so very much.
On behalf of our team, we were very satisfied with the service. The TravelSafe team were very responsive to emails and very helpful. Danny and the divers Hassan , Charlie and Nelson were very friendly and helpful throughout trip. We will definitely consider TravelSafe for our future needs and will recommend to our friends.
I have to say we were very pleased with your services over the weekend! All the coaches turned up on time and the drivers were rather entertaining. We had some good fun with them! Our advisor Keith was very helpful from the beginning and impressed me far more than any of the other services we approached for quoting. You will certainly be recommended to the hosts of next years event! Thanks so much again!
Hello team. We were very happy with the service on Saturday 25th, but I think poor Norman the driver was a little shaken up as we were very loud. I would highly recommend your company to family and friends and we would use you again. Thank you.
My experience with Travelsafe was excellent from beginning to end, I cannot fault any parts of the experience and must pay my gratitude to the level of communication from Travelsafe, the cleanliness of the bus and the pleasant attitude of the drivers Vince and Steve. The pick up before our event and pick up after the event was seamless which helped make our night the success that it was.
On the 26th of July I contacted your company in desperate need of a bus for 25-30 men for a bucks party, my partner originally had a bus organised for his best mates bucks but a week out the company said they could not find a driver and canceled. So I called your company and I dealt with Luke, he was amazing with only a few emails and calls he organised a bus on short notice and everything was just fantastic. The boys had their bucks on the weekend (and still recovering lol) and they said the bus was just fantastic and bus driver was a legend. If I ever need a bus or transport or know anyone looking for a bus you guys will be at the top of the list. Thank you and your team again for such an amazing job, you guys saved the day.
I would like to formally thank you for the excellent service and experience I had with Travel Safe. Right through from the enquiry stage I was met with very prompt and friendly service and nothing was impossible. The driver and vehicle on the day were absolutely FANTASTIC! Dick was such a friendly and professional person and made sure we were all safe and catered for (including helping me in and out of the bus in my wedding dress at every stop!). I honestly can't thank you all enough for this wonderful experience - one of the best decisions I made for my wedding was having Travel Safe take care of all our commuting needs. Pricing was so reasonable and the payment process was very easy and streamlined. I will be sure to contact Travel safe for all my future travel/commuting needs!
My experience was great, all round! From quoting and booking to our lovely driver, Dick! Everyone was patient, caring and helpful. We’ll look forward to using you again.
I was very satisfied. Jim was a great driver and so friendly and accommodating, made the whole trip so smooth Ben was also great in getting the arrangements sorted so fast and given the complicated itinerary handled it very well and very professionally. The car was new and comfortable. With pleasure I would use your service again and recommend to anyone needing charter hire.
I have nothing but positives for Travel Safe Coach Hire. Our driver Jim was spectacular – friendly, approachable and willing to help us where possible (bakery breaks, toilet breaks, dropping at random campsites). The buses were clean and comfortable. Superb service! Thank you!
I was entirely satisfied with your service from initial quote to delivery of service. Keith was great in all the negotiations prior to the weekend, and the driver, Andrew, was prompt, polite and thorough. Well done all round.
I would like to say on behalf of APC and OSSUR, a huge thank you for the great service. The bus was clean and on time and the passengers were looked after very well. The communication between the driver and myself was perfect and efficient. The payment process was smooth and simple.
I would like to take this opportunity to thank you for your assistance in organising the bus for our trip to Cherbourg. I would also like to personally thank our driver, Robert Gow for his professionalism and making our trip an enjoyable one. Robert was only too happy to accommodate our requests and did it with a smile. We would definitely use your company again, and have Robert as our driver.
I booked online for a wine tour for around 20 people in Canberra and it was a really easy, flexible process. I had to make a couple of changes along the way (number of passengers, winery locations) and was able to do this with ease. The bus itself was comfortable and clean, and there was an on-board bathroom! Our driver was friendly. I would not hesitate to use Travel Safe Bus Hire again.
This service is always easy to book and bus is always on time. We have used it several times and have never had a problem. Highly recommend.
I would definitely recommend to other people. I will using this service again for my next wine tour. Bus driver catered to our needs and added a positive vibe to our day.
As in the past we were very happy with the transport provided. The whole experience from booking to the driver on the day was seamless and hasslefree and value for money. Looking forward to next years trip already.
A group of 18 of us went to races at Randwick on Saturday. Couldn't have asked for a more accommodating driver. Pick up and drop off were so smooth and perfectly timed. Driver allowed us a couple of additional drop offs on route as well. Great service will be using again.
Booked these guys for bucks party of 20+ people to get us from dinner and bounce between a few pubs. Best thing I did, easier than herding a bunch of guys in to ubers and taxis and worked out cheaper too. I found these guys easy to book, bus was on time, clean and modern and the driver was polite and great to deal with. Would definitely book again if there was a need.
Fantastic service, we did a winery tour through the Murrumbateman Region and it was a pleasure to be driven around to all the different destinations we had chosen prior. Can only highly recommend and we‘ll be going it again next year!
Thank you so much!! I have nothing but fantastic things to say about our service from you guys. From you following up with me when I got caught up in a million different things at work, to the ease of the quoting and booking process, your service before the day was exemplary. The bus driver we had was AMAZING! Not only was he early for pick up and drop off, he quite happily helped us out in many different ways. He joined in the fun on the bus without being over the top, let our guys play their music way too loud and overall was fantastic to deal with. I would not hesitate to contact you again for our next outing or recommend you to others. Thank you again for everything.
The service was great, the bus driver on the day was on time, communicated very well and was very friendly, we would 100% use your service again.
Fantastic service! Our driver was extremely friendly, polite and obliging. I would highly recommend this company! We will be using Travel Safe Bus Hire again.
I was contacted via phone call shortly after placing a request for a quote. The representative was very friendly and patient when answering all my queries and responding to my requests. Given this was for a funeral, it was important to have a respectable vehicle and conscientious driver, and we received both. The driver was particularly calm on the day and courteous to the passengers. Thank you.
Thank you for all of your assistance in making our Saturday to Clare Valley so enjoyable. I found TravelSafe rates to be competitive which made the decision to go with your company an easy one. The booking process was simple, payment terms clear from the beginning, the team was accommodating when our seat numbers changed and the rate differences communicated clearly and efficiently. Our driver was punctual, pleasant and very easy to deal with. I wouldn't change a thing with our booking and will definitely look to utilise your services when we are next in need of similar transport.
Hi, I just wanted to say thank you so much for the transport for our sons birthday party last weekend. I think the ride in the coach may have actually been the highlight of the day for a lot of the kids. The organisation of the transport was very easy and the driver on the day was really wonderful. Please pass on our thanks to the driver.
Happy to give you feedback as follows: Bus arrived before time every time Bus was clean and comfortable Driver was polite, friendly and very nice Driver drove safely, didn’t speed, he was great I wouldn’t hesitate to recommend your company The buses made our event even more successful, thank you very much.
Firstly I would like to say how impressed we all were with the service we received for our winery tour in the Yarra Valley on Sunday 24th April. From the efficient and prompt replies in organisation through the operations team member Keith, right through to ease of payment methods and secondly to our driver on the day; Sam. He was so fantastic and personable. He laughed with us, he was prompt in all stops and in transport he was cool calm and collected. Toward the end of the day Sam allowed us to play some music through the bus speakers, which added an even better atmosphere to such a wonderful day. Thanks to Sam for facilitating such a great day, we hope to have you again next year ( if you'll have us :) ) Thank you once again to everyone at Travel Safe Coach hire.
Nothing but praise for your team for making it a simple process from the quote to payment, with great response time for any queries I had and to the exceptional service on the day. In future if we require this means of transport we will definitely be in contact and will also be recommending your services to family and friends. Again we would like to thank you and your team.
I just wanted to express thanks on behalf of all the ladies on the road trip this Saturday. This was by far one of the best experiences we have had in ages. Most of our journey was spent on the bus which was not only comfortable but equipped with a microphone for us to have vibrant discussions. We would like to highly commend our driver Wilson and thank him for his professionalism and patience with us. All the ladies are asking me when our next road trip will be and they would like Wilson to drive us there!
Just a quick message to say ‘ Thank You ‘ for the short notice booking we did for the Phoenix Basketball Club to get our teams to Mareeba and also a big thanks to our Coach driver ‘ Wayne‘ for that day, he was fantastic, courteous, on time and kept us updated. He was there for us at a moments notice. Please pass on our sincere thanks to his great service and your booking staff. We will be using your service again in the near future.
Thanks to TravelSafe Coach Hire for the supply of coach & driver last Thursday afternoon/evening. It was a great night and Bob was a great driver – putting up with a few high energy staff members! We did go 15 minutes over the pickup time but Bob was very accommodating. Thanks again – we’ll definitely use your company again with such a clean/ well-maintained bus, competitive price and a good driver.
Thank you so much for your wonderful bus service. The bus was clean and comfortable, Fernando was very punctual and got everyone up to Central Coast and back in one piece, all for a very reasonable price. You have also been very helpful in securing my booking on such short notice and I really appreciate all your assistance. I have nothing negative to say, and I will be recommending your bus service to our society as well as other faculty societies should a reliable bus service be required for any other future events. Thank you very much again.
I recently used the service for a return trip to a festival in Lardner. I just wanted to email to say how impressed I was with the overall service but even more so the driver we had. I believe his name Yilmaz and he was very helpful and I believe he deserves to be recognized. He was so patient and helped us get in and out of the festival easily. He went above and beyond and made us 'travel safe' Please let him know we are very happy with his service.
The driver was very friendly and very accommodating with our requests. He dealt with staff professionally and always with a smile. I would happily use this company again,
I would like to say a massive thank you for your service alongside my booking. On the night the bus driver was lovely and waited for me to get the 40 people ready. The bus was huge and clean and the driver was extremely friendly. Thank you, for all your help!
We had Eddy for our bus driver today for our shopping trip. Eddy was awesome. Polite, easy going and an all round top bloke. Also, thank you to Rich for adding us a trailer and going out of his way to accomodate us . Much appreciated. Next time we need to hire a bus , Travel Safe will be the one for us . Thanks again.
I would like to pass on my thanks on behalf of the formal committee for such a successful night in terms of the buses. Jim was awesome in coordinating buses, all of which were on time and the process could not have been easier. Please pass on my thanks to Jim and the team and I will definitely be recommending you to many others. Thank you so much again.
I am happy to give you feedback. Ali is a lovely man and perfect for the job he does. He was on time, very obliging, extremely helpful and interesting to talk to. Everyone agreed that the coach trip was a brilliant idea (mine!) and could not be faulted. Thank you for a memorable trip!
Just wanted to say thank you for the great service you provided on our recent trip to Melbourne. From my first enquiry, to the booking email, to your drivers arriving on time, all made it very easy and ‘stress less’ for our party of 16. I would recommend your company to others and would certainly use TravelSafe in the future.
Just wanted to say thank you for such a great bus trip for our kids to go to the zoo on Monday. Kim was so lovely with the kids and the bus was so comfy and clean. Thanks again.
Good Afternoon. Now that things have settled down from our Annual Camp, I wanted to take some time to thank you and your team for the services you provided for this camp. The decision for us to go with a self-drive and a driven bus certainly worked in our favour as it gave us a great amount of flexibility. It is greatly appreciated that Travel Safe was able to meet our requirements, and subsequent changes, without any dramas. Collection and return of the self-drive bus occurred without any dramas. The details you provided on the Friday of our camp provided the opportunity for me to talk with Dave ahead of collection and he was able to provide some pointers for identifying the correct house. It also gave Dave the chance to let us know where he wanted the bus parked ahead of us arriving there when returning it. The driven bus was a great success also and the driver was very professional – he knew his craft, with everyone being very happy with the...
Hello, The whole process was really easy and quick and our driver was fantastic on the day. I would definitely use you again and recommend to others. Thanks.
Just wanted to send a note to say thank you for your services on Saturday. Our driver was great, on time and very responsive. Everyone had a great day and logistically having everything work was a great weight off shoulders. I've referred you guys onto a friend who may book for a few week's time.
Dear Team, We would like to thank you again for your transportation service on Saturday, 19th August. We have nothing to complain about your company, whether it is about payments, booking changes (we did upgrade to a bigger coach), or the coach itself. Special thanks to Paul for helping us with the payment on the phone and being flexible to arrange a bigger coach for us. Also thanks to the professional and helpful driver, who arrived on time on the day. We will sure use your service again should we have a need in the future.
Dear Richard, Nick and the Travelsafe team, Thank you so much for your professionalism with providing the transport for my guests on 27 Aug 2017. My guests raved positively about the driver and everything went smoothly. Thank you all very much for your good work and I will be sending out recommendations to everyone I know. Thank you again!!!
Just a quick note to say thanks very much for a clean and safe coach hire! Our bus driver was terrific and our night went really well. Cheers, Jo
I'd love to give feedback! I appreciated how swiftly you responded with my quote - it made my whole planning experience very easy and painless. I also thought it was fairly priced. The driver arrived on time and drove nicely and was there to pick us up right on time as well. I will definitely recommend your company to others who travel to Australia and will use you guys if I have any upcoming trips! Thanks so much!
Just a quick thank you for the great service. Kris was an excellent bus driver and the bus was immaculately clean. I look forward to doing future business with you. Best wishes
I just wanted to say what a fantastic time I had yesterday and how wonderful our driver Peter was. It was a lovely birthday celebration in the Hunter and I shall be recommending you to all my friends. Thank you again
This is just a note to say thank you for the excellent services provided by your company here in Melbourne and in Sydney. I received details of the drivers and their phone numbers, confirmation SMS/email messages + phone calls from drivers confirming the times. The drivers were punctual, polite and also helped with the children's luggage. At Melbourne Airport we found that a 12-year-old child had left their mobile phone on the bus while disembarking. Phoned the driver who had left the airport at that time, but promptly returned to the airport to hand over the phone. Thank you for the excellent professional service provided by you.
Good afternoon, I just wanted to give you some positive feedback for your driver and the coach we had for our trip on Saturday 17th June to the Ipswich Cup. The coach was clean and lovely, and the driver was lovely, polite and obliging at all times, and had the patience of a saint with the ‘happy mob’ on the way home, which was great! A wonderful day was had by all and the journey both ways only added to their experience. Thank you so much, we will definitely use you again.
We were very impressed with every aspect of our booking, it was a very last-minute booking due to an unsuitable coach arriving from another company. I rang on the morning of the booking to see if you had anything available, we had approx. 60 school students and adults that needed to be transported to a zoo excursion, you managed to supply us with two seat-belted coaches within about one hour of the phone call! The man I spoke to on the phone was extremely helpful and polite, the coaches arrived when he said they would, the teachers on the excursion found the service excellent. Thank you very much for your help.
On behalf of the members of the Church of Christ from Canterbury Congregation, we would like to extend our sincerest thanks and gratitude for the help and assistance to have given us by providing us with a bus on such a short notice. Our trip was indeed a very successful one! Thanks to you and our driver Jim we had a very safe, reliable and enjoyable travel to Lismore. Please extend our thanks to Jim as well, for he is very professional, polite and very helpful. We look forward to booking our upcoming trips with you in the future and would be very happy to let our other congregations Australia wide about your business. Again, please accept our many thanks for your help.
Just wanted to give you feedback regarding our minibus service last week. Both to and from the airport the drivers were polite, friendly and arrived early which was fantastic. Both times we could’ve hit traffic but they found alternate routes which proved to be faster and got us to our destination on time. We will definitely use your service in future.
Hello! I was going to write to you guys to say thank you! So...thank you. Everything was fantastic. Vince the bus driver was a great sport and all of my guests thought it was ace! I have passed on your details to some friends, so they can also use your services
I'm typing this email in regards to the great service I received from Travel Safe Coach Hire. I got in contact with Travel Safe as I was looking for a Coach service to organise travel arrangements for a sporting event I booked. I had organised several quotes at this stage but not one service personally contacted me, immediately after making an online quote with TravelSafe I was contacted by an incredibly helpful gentleman called Keith. Keith showed great interest in the event that was being booked and took the time to go that extra mile and build that rapport, he made the process is very simple and responded in timely fashion with the quote which was great. Keith frequently stayed in contact with me throughout the process contacting me to see if the quote has been received, informing me the deposit had gone through and if there were any changes that needed to be made he could assist with. Throughout this process I have probably made close to a dozen...
I had a fantastic experience with your company. Everything was easy and seamless from my initial enquiry to the drop off at the end. We had a great bus driver and the communication throughout was brilliant! Thank you for the great service!
I would like to thank Travel Safe Coaches very much for all the effort and expertise provided to Spiecapag Australia in transporting our VINCI Conference participants to their various destinations on the day. The driver – Ray, was timely, friendly and efficient – and the vehicle and service exactly met our needs for the transfers required during this visit. I would also like to thank Keith Vincent for his assistance in providing me with all the relevant information during the quote process, and his patient communications during the post busy Christmas period. I understand my colleague in our Sydney office (who paid for this transport) experienced some difficulty in using a corporate credit card, although this was remedied by Keith arranging for the issue of an invoice to pay for the service via EFT. Thank you again for the opportunity to use Travel Safe Coaches and I should be pleased to recommend you for our future transport requirements.
The quoting and booking process for your service was great, very simple and straightforward. On the day of the tour, The bus driver was excellent. He was flexible and extremely easy to contact when we were at our activities. I would recommend using him again for next years tour. Thank you for contributing to a very successful Graduate Tour for Geoscience Australia.
The whole procedure from beginning to end was very professional and friendly at all times – from first contact to the emails which checked everything to the way the driver’s mobile number was provided. Well done everyone.
Excellent service. Arrived on time at all locations. No issues whatsoever.
Thank you for accommodating our late booking last week. The driver was on time and helpful. We don’t book buses often so we appreciated your flexibility and efficient communication. We will certainly book with you again, perhaps next time a little more in advance!
My experience with Travelsafe was excellent. The quote and payments process was easy and any queries were responded to very quickly. I received a text with the driver details the day before which was helpful. On the day the driver, Rick, was on time and extremely accommodating and courteous. Nothing was too much of a problem. He was on time picking us up and was very friendly and helpful throughout the day. I have already recommended Travelsafe to someone else and would definitely use the service again.
I would just like to express my gratitude and appreciation for assisting with our bucks day logistics yesterday. A special mention must go to Paul our driver who was punctual and more than accommodating throughout the day. I will definitely use TravelSafe Coach Hire again and would be glad to recommend your company to anyone. Many Thanks!
Overall my experience with you guys was great! Fast response for quote and enquiry, the driver arrived on time and his customer service was above and beyond our expectations. It was great! Thank you!
Thank you for providing us with a great day on Friday. We have nothing but positive feedback for the Travel Safe Team and our driver on the day, Joan. I received the initial quote very soon after enquiring and was able to confirm all booking details quickly and easily. When we requested additional information about the bus Danny provided all the answers we needed and was happy to help. On the day Joan was a fantastic driver who was happy to help us out, going above and beyond her duties to cater for us!
From first contact the experience with your company has been seamless, and easy. Our driver Phil was amazing. He was on time, (we weren’t), courteous, and was even able to speak German with our General Manager. Our night was made all the better for the experience. Thanks so much and if ever we need assistance again, I will use your company.
I would like to say a Huge thank you to Jo and Travel Safe. Jo was a lovely and accommodating driver, and we all really enjoyed the day out. Please pass on my gratitude to Jo. The booking was very well handled by Richard and everyone we dealt with. It was easy, fast and very professional. Thank you all!
We wanted to take this opportunity to thank all the team at TravelSafe coaches specifically Ric, Danny and Con our driver for the outstanding service we have received. The whole process was made very easy because of the efficiency of the entire team and Con went above and beyond his duties on the day. We are very grateful for helping us make our Christmas party a smooth running and successful event. Wishing you a great Christmas and we look forward to using your professional services again.
Website – nice layout and easy to use. Box to enter quote query information is right in front of you and in an easy to read format. My communication to arrange our coach hire was with Richard via phone conversation. Richard’s reply to my online enquiry was very prompt and he was courteous and friendly throughout. It was extremely pleasant to deal with him when making the arrangements. Our driver was Guy. He was very friendly and displayed good people skills. His announcements were clear and he was happy chatting to me while we were loading/unloading. He was patient, friendly and drove well. Can’t ask too much more. The coach itself was very presentable and clean.
Happy to give you feedback as follows: Bus arrived before time every time Bus was clean and comfortable Driver was polite, friendly and very nice Driver drove safely, didn’t speed, he was great I wouldn’t hesitate to recommend your company The buses made our event even more successful, thank you very much.
Just a quick note to say thanks for all your help with the transport for our recent event. All the buses turned up to the correct places on time (no small feat given our challenging pick up locations). Really grateful also for the outstanding service!!
I was very impressed with the service that Travel Safe Coach Hire provided us. Keith’s professional and can-do attitude assisted me throughout the whole process, very reassuring. Our lovely and very professional gentleman driver Dick Felton keeping me informed. The whole process was very thorough, professional with a real human touch in the mix. I would have no hesitation in recommending Travel Safe Coach Hire for when you absolutely must have a professional on-time service, delivering and taking care of important people.
Hi there, it was our first excursion for our dancing school and we were very excited. The ease and friendly communication made this a pleasant experience from the very start. The students felt safe and comfortable and our bus driver seemed to enjoy our sing-alongs and was happy for us to play some music! Thank you for a pleasant experience will be using you again. Thank you.
On the 28th of April I organised a bucks party for my future brother in law. Travel safe made the night so easy, nothing was a hassle for our driver Mark and it really made the whole transport issue from the Breaky Creek Hotel up to Noosa via a few stop off really stress-free and enjoyable. I'd just like to thank Mark and travel safe for being so accommodating and professional, it really got our bucks weekend off to a great start. Thanks again.
Just wanted to say thank you for amazing service. You stepped in at the last minute when I'd been let down by another company. You were prompt and the driver was so friendly and helpful. Will definitely be recommending your company.